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FAQs

FAQ’S

As kiwis, we love our DIY jobs. However, your mate Dave with a silicon gun is never going to give you a quality repair, and could end up damaging your roof in the process. Our experienced professionals have been required to fix bad repairs by unqualified tradesman which have added unnecessary costs onto what was originally a simple and cheap job. We have all the equipment, tools, warranties and expertise to complete the job safely and effectively. By walking on the roof yourself, you run the risk of further damage to the existing roof and could cause a serious injury if you were to fall. You must never step on rusted sheets/tiles or clear surfaces such as skylights or clear sheeting. If cost is an issue for you, please don’t hesitate to contact us. We can arrange a price that suits you with our no obligation evaluation.

As experts in roof restorations, we will always explore the option of preserving your original roof materials first. Re-roofing is an expensive route to go down on, and we have found most of the roofs we inspect will just need to be restored and have regular maintenance. This will be evaluated during our initial roof visit, as it will be difficult for you to see exactly how damaged the roof may be from on the ground. We specialise in repair and restoration services which will significantly extend the lifespan of your existing roof, and protect it from future wear and tear. However we pride ourselves on our honestly and customer focus. Because of this we will never pressure you to take on a re-roof unless it is absolutely necessary. If we find your roof to be beyond repair, we can point you in the right direction of a reputable provider.

Necessary repairs may need to be completed before the painting process to ensure it is weathertight and add years to the roof’s life. Visibly broken tiles or rusted sheets are an obvious indicator that more extensive restoration will be required. Broken or rusted flashings are also a common issue with old roofs and may cause leaks. Warped and discoloured plasterboard, stained ceiling lining and cracked paint are also signs that a leak has occurred. Early action will prevent worse problems appearing further down the line.

If the rust is extensive and has caused structural damage to the sheets then yes, we may need to replace these areas. However, if what you can see is just surface rust we can prepare and treat the area. From our initial inspection, we will be able give you options about how to prevent this rust from returning using our specialised methods. If you intend to get it painted, a zinc-based primer then prevents the rust from developing or spreading before we apply the acrylic topcoat in a colour of your choice.

While we will make repairs where necessary, we do not undertake full reroofs. Meaning you will not be pushed into an expensive full scale overhaul where not required.

In most cases, the work will be completed within 4 days. This includes a final inspection of your roof.

No, we prefer to work during times that would cause the least disruption to you and your neighbours. However we may need access to power outlet for the machinery, which we can discuss with you during the consultation.

Most work is undertaken by our small in-house team. On the off chance we do need to use a contractor, we will inform your beforehand and give a thorough quality control check after completion.

We have always delivered exactly what we promised; a high quality roof restoration, on time and at a great price. The products we use are industry leading applied to a high standard. We keep our costs low and don’t employ any salespeople or middlemen. We are a small, close-knit team who’s primary focus is to add value to your most important asset.